Frequently Asked Questions


I received a phone call or letter from Grandeagle Financial. What do I do?

 If you have received a letter or a phone call from Grandeagle Financial, we invite you to contact our office at 1-855-300-2013 so we can assist you in reaching an affordable solution to resolve your account. 



Does Grandeagle Financial report information to the credit reporting agencies?

If an account is eligible to be reported, Grandeagle Financial may report it to the credit reporting agencies for as long as the law permits this reporting.


Why is Grandeagle Financial attempting to collect my debt when they are not the original creditor?

The bank, credit card company, or creditor that you originally borrowed from made a business decision to sell your outstanding debt to us. Your outstanding balance along with the right to collect on your account has been transferred to Grandeagle Financial, LLC. 

Our commitment is to help you resolve your outstanding debt by designing an affordable payment solution that fits your budget.